Privacy policy

Last updated: September 2026

Privacy Policy

Last updated: September 2026

At Benji & Bone, we take your privacy seriously. This policy explains what information we collect when you visit our store or sign up to our waitlist, and how we use it.

What we collect

  • Your name and email address when you join our waitlist or place an order
  • Billing and shipping address for order fulfilment
  • Payment details (processed securely — we never store card data)
  • Browsing data via cookies to improve your experience

How we use it We use your information to process orders, send order updates, and (with your consent) keep you in the loop about our launch and future products. We don't sell your data to third parties.

Email marketing If you've signed up to our waitlist or opted in at checkout, you'll hear from us about our launch and new products. You can unsubscribe at any time via the link in any email.

Cookies We use cookies to keep our store running smoothly and to understand how people find us. You can disable cookies in your browser settings, though some features may not work as expected.

Social media By interacting with us on social media — whether that's following us, liking or commenting on our posts, tagging us, or sharing our content — you're giving us permission to interact with you on those platforms and to process any data you've made accessible there.

If you post photos or videos featuring our products, by tagging or mentioning Benji & Bone you're also consenting to us sharing your content and likeness, royalty free, for the purpose of promoting our brand. We love seeing your pets enjoy our products!

If you'd prefer we didn't share your images or contributions, just drop us an email at BenjiandBone@outlook.com and we'll take care of it straight away.

Your rights You have the right to access, correct, or delete your personal data at any time. To do so, email us at [your contact email].

Contact Questions? Get in touch at BenjiandBone@outlook.com or through our website.